An AI receptionist that answers the phone when you can't
Dialogbot is a digital receptionist that speaks your customers' language. It takes calls and chats around the clock, answers only from the knowledge you have approved, and makes sure no customer slips through the cracks.
- Answers in English – or your customers' language – with a natural voice
- Knows your services, prices and opening hours
- Books, moves and cancels appointments
- Sends you a short summary of every enquiry
- We guide you through the whole setup
What is an AI receptionist?
An AI receptionist is a digital assistant that handles the phone and the chat for your business. It greets the customer, works out what they need, answers the common questions and collects name, number and request, so you can call back a warm lead.
With Dialogbot, you decide what the assistant may say. All knowledge starts as a draft and is only used once an owner or administrator has approved it. The assistant never guesses – if something isn't covered by your knowledge, it says so honestly and promises that a member of staff will get back to the customer.
What Dialogbot can do for you
- Answer the phone when you're busy, out with a customer or closed – including evenings and weekends.
- Clarify the request with the questions you have approved, and send you a summary with name and number.
- Book appointments based on your opening hours and booking rules – and send the customer an SMS confirmation.
- Answer in the chat on your website with the same knowledge as on the phone.
- Follow up on quotes you have sent, and give you a daily report of all enquiries.
For tradespeople, clinics, salons, restaurants and advisers
Dialogbot is set up around your own services and workflows. The tradesperson doesn't have to answer the phone from a ladder, the clinic takes pressure off reception in the morning rush, the salon can stay with the customer in the chair, and the restaurant doesn't lose table bookings at peak times.
You can keep your current number and forward it to Dialogbot when you're busy or closed – or use a new Dialogbot number.
Price and setup
There is one subscription: 2.495 kr. a month, with no charge per enquiry and 300 minutes of inbound calls a month included. Outbound campaign calls cost 4 kr. per call plus 2 kr. per minute of conversation. All prices are excl. VAT.
You don't need any technical skills. You set up the assistant yourself following the build guide's three steps in about half an hour – it's included in the subscription. If you have a website, Dialogbot fetches most of the information automatically, and you can test the assistant before it takes a single real call. If you'd rather have it done for you, our own specialists will set it up for 5.000 kr. excl. VAT, paid once – tailored and integrated with your own systems and needs. Read also about AI phone answering and the website chatbot.
Frequently asked questions
How much does an AI receptionist from Dialogbot cost?
One subscription at 2.495 kr. a month, with no charge per enquiry and 300 minutes of inbound calls a month included. Outbound campaign calls cost 4 kr. per call plus 2 kr. per minute of conversation. Prices are excl. VAT.
What happens to customer data – is it GDPR compliant?
Calls and messages are processed by us as a data processor on your behalf, the database is located in the EU, and you get a data processing agreement as part of the terms. Read it all in plain language on our GDPR and data page: /gdpr.
Does it sound like a robot?
Dialogbot speaks with a natural voice you choose – there are voices in 8 languages. It always says honestly that it is a digital assistant if the customer asks.
Can I keep my phone number?
Yes. You forward your current number to Dialogbot when you're busy or closed, and keep your phone provider.
What happens if the assistant doesn't know the answer?
It doesn't guess. It only answers from approved knowledge, promises that a member of staff will get back to the customer, and you receive the enquiry straight away.
How long does setup take?
If you do it yourself, the build guide's three steps take about half an hour, and the assistant guides you along the way. If you choose setup by our specialists (5.000 kr. excl. VAT), we arrange a meeting and set it up tailored to your systems.
Hear Dialogbot answer the phone – on your own phone
Tell the chat your business name and what you do, and the assistant will call you and show you how it would answer the phone for you.
Or email info@dialogbot.dk. 2.495 kr./month · excl. VAT. No lock-in.