Dialogbot or an ordinary chatbot – what's the difference?
An ordinary chatbot answers on the website. Dialogbot also answers the phone, books the appointments and lets you approve everything it is allowed to say.
- Chatbot: writes on the website
- Dialogbot: phone, chat and booking with the same knowledge
- Dialogbot never guesses – approved knowledge only
- One subscription: 2.495 kr./month
Overview
| Difference | Dialogbot | Ordinary chatbot |
|---|---|---|
| Channels | Phone and web chat with the same knowledge | Usually only chat on the website |
| Booking | Finds free slots in your calendar and sends an SMS confirmation | Rarely – often just a link or a message |
| What it answers from | Only knowledge you have approved yourselves – and you see every change first | Varies: some answer freely from an AI model |
| When it can't answer | It says so and takes a message for you | Varies |
| Message to you | Name, number and what it was about – and a report every day | Varies |
| Price | 2.495 kr./month – no price per enquiry | From a few hundred kr./month and up |
When is an ordinary chatbot enough?
If your customers almost only write, and you don't need appointments booked or the phone answered, a simple chatbot may be enough – and cheaper.
When does Dialogbot give you more?
When the phone rings while you're up a ladder or have a customer in the chair, and a missed call is a lost customer. Dialogbot picks up within two seconds, books an appointment and lets you know. Read more about the AI receptionist and the website chatbot, which is part of the subscription.
Hear it yourself
Let Dialogbot call you – two minutes, no sign-up.
Frequently asked questions
Can Dialogbot also just be a chatbot?
Yes. The web chat is included in the subscription and uses the same approved knowledge as the phone. It's one line of code on your website.
Does Dialogbot guess if it doesn't know the answer?
No. It only answers from approved knowledge and takes a message for you if it can't answer.
What does it cost?
2.495 kr. per month excl. VAT with 300 minutes of incoming calls. No commitment.
Hear Dialogbot answer the phone – on your own phone
Tell the chat your business name and what you do, and the assistant will call you and show you how it would answer the phone for you.
Or email info@dialogbot.dk. 2.495 kr./month · excl. VAT. No lock-in.